Contact
Contact
We welcome feedback about bugs, accessibility, and ideas for new practice tools. Because MusicalBoard is operated as a small project, we cannot guarantee a reply to every message, but we read thoughtful reports.
How to reach us
Email us at tooliverse0520@gmail.com for feedback, bug reports, accessibility questions, partnership enquiries, or privacy requests. For privacy requests, please include "Privacy" in the subject line so we can route it correctly.
What you can contact us about
- Bug reports — a tool behaving unexpectedly, a crash, or a feature that will not load.
- Accessibility feedback — keyboard navigation, screen reader labeling, color contrast, or anything else that makes a tool harder to use.
- Feature requests — an idea for a new practice tool, or an improvement to an existing one.
- General feedback — what works well, what feels confusing, or what you expected and did not find.
- Privacy requests — questions about data use, advertising, or your rights under the Privacy Policy.
- Press and partnership enquiries — media questions or collaboration ideas related to MusicalBoard.
When contacting us, please include
- A clear description of what you expected to happen and what happened instead.
- Which tool you were using (for example, Vocal Pitch Monitor or Auto-Tune).
- Your browser and operating system, for technical issues.
- Steps to reproduce the problem, for bug reports.
- Any error message you saw, copied as text if possible.
Response times
- General feedback: we read every message, though a reply is not guaranteed.
- Bug reports: we aim to acknowledge within a few days and prioritize issues that block a tool from working at all.
- Privacy requests: please mark the subject line "Privacy" — these are handled individually.
Frequently asked questions
Is MusicalBoard free to use?
Yes. The practice tools on the dashboard are free, with no account and no paywall. The site may show advertising to help cover hosting — see the Privacy Policy for details.
Do you store the audio I record or upload?
No audio is uploaded to a server for processing. Recordings and uploads are analyzed in your browser and cached temporarily on your own device — see the Privacy Policy for how long and where.
A tool is not working in my browser — what should I check first?
An up-to-date Chrome, Firefox, Safari, or Edge with microphone permission granted for the site. The audio tools need WebAssembly and the Web Audio API, so an older browser or a blocked permission is the most common cause. If it still fails after that, send the browser/OS details above.
Can I suggest a tool that is not here yet?
Yes. Describe the practice problem you are trying to solve, not only the feature name — that is what makes a request easy to size up against the rest of the toolkit.
I have not heard back — did my message go through?
Probably. This is a one-person project, so general feedback and feature requests often do not get an individual reply even though they are read. If you are waiting on a bug report or a privacy request, a short follow-up after a week is fine.
Can I report a security issue?
Yes — email it directly rather than posting it anywhere public, with enough detail to reproduce it.
For privacy-specific questions, also see the Privacy Policy.
